Privacy policy

Last updated October 11, 2026

Privacy Policy

Last Updated: September 22, 2026

At Maison Fahri, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our brand.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or use our website, we may collect certain information, including:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Information you provide when contacting us

Order Information

Products purchased
Order details
Delivery information
Transaction-related information

Technical Information

IP address
Browser and device information
Pages visited
Date and time of visits
Website usage and interaction data

We only collect information that is reasonably necessary to provide and improve our services.

How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and manage purchases
Provide customer support
Respond to your enquiries
Improve our website, products, and services
Understand how visitors use our website
Prevent fraud and protect the security of our website
Send updates, offers, and brand communications where you have provided consent
Comply with applicable laws and legal requirements

Marketing & Communications

If you choose to receive communications from Maison Fahri, we may contact you about new fragrances, collections, brand stories, experiences, launches, or other updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the message or by contacting us.

You may continue to receive essential communications relating to your orders or transactions.

Our website may use cookies and similar technologies to provide a better browsing experience, remember preferences, understand website traffic, and improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

How We Share Your Information

Maison Fahri does not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

Payment processing providers
Shipping and delivery partners
Website hosting and technology providers
Analytics providers
Customer support and communication services

We only share information that is reasonably necessary for these services.

We may also disclose information where required by law, legal proceedings, or a lawful request from a government authority.

Payment Information

Payments made through our website may be processed by secure third-party payment providers.

Maison Fahri does not ordinarily store your complete credit or debit card details on our servers. Payment information is handled according to the security and privacy practices of the relevant payment provider.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

Your Privacy Rights

Subject to applicable law, you may have the right to:

Request information about the personal data we hold about you
Request correction of inaccurate information
Withdraw consent where consent is the basis for processing
Request deletion of your personal information where applicable
Raise a privacy-related concern or grievance

To exercise these rights, please contact us using the details provided below.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children where such collection is not permitted under applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

Third-Party Websites

Our website may contain links to third-party websites, payment services, or social media platforms.

Maison Fahri is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any changes will be posted on this page along with an updated “Last Updated” date.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Maison Fahri

Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]